Terms and Conditions

Please read these terms and conditions in full before you use this website. If you do not accept these terms and conditions, please do not continue to use this website. Your continued use of this website confirms your acceptance of these terms.

1. When you place an order with us we will send you an e-mail to confirm that we have received your order.

2. Once we have reviewed your order we will e-mail you again to confirm that we accept your order, and that a contract has been made between us.

3. Items sent to the Scottish Highlands, Northern Ireland, Channel Islands and any off shore Islands may incur a courier surcharge depending on the value and size of the order. We will where possible ship items by Royal Mail free of charge however heavier/ larger items will need to be sent by courier and a surcharge payment will be required.

4. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

5. Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the description of the item.

6. Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.

7. By placing an order with us, you agree to and accept these terms.

Privacy & Cookies

The www.star-supplies.co.uk website is managed by Star Supplies Ltd. The purpose of this statement is to inform users about what information is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users’ privacy. Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.